FAQ | Solid-State Amplifiers
There is no cause for concern. We have good news, and the future of our solid-state amplifiers is bright. As the information above is not new to us, we have worked hard over the last year, and now we have a SOLUTION for all our solid-state models.
We continue normal amplifier production based on NXP transistors, as we have more than enough in stock. We have planned future transistor deliveries in 2027, according to NXP's schedule. We have also planned stock for service needs, in line with good manufacturing and commercial practices. I.e., the production process is secured for at least the next 2 years. We have been working hard over the last 12 months. As a result, we have developed new PA modules for our transistor amplifiers. These modules are based on alternative (virtually compatible) LDMOS transistors. I.e., ACOM's production is not limited to NXP transistors.
We believe that the above proves unequivocally that ACOM is the most reliable amplifier manufacturer from whom you should order your new amplifier. It doesn't matter how old your product is - ACOM will support and help you. ACOM supports all of its products without limitation of when they were manufactured. ACOM strives to provide the know-how required for repair services for at least 20 years upon delivery of the relevant products. All that makes ACOM a unique company, right?
ACOM 500S | Firmware Version 1.2 ACOM 700S | Firmware Version 1.8 ACOM 1200S | Firmware Version 2.4 ACOM 2020S | Firmware Version 1.9 ACOM 600S | Firmware Versions 2.8 and 7.8.
Please follow the firmware update instructions described in your amplifier's User's Manual.
Active automatic protection.
This protection is highly complicated to implement (as a hardware and software solution), but ACOM spared no time and money, and it is now available to our customers.
We proudly call this ACOM Customer Care.
USB (Type-C connector) to RS-232 (Serial, 9-pin, D-sub male connector), 1 m cable, USB 2.0 standard Producer Digitus, PN: DA-70166. This converter can be ordered from TME (www.tme.eu), PN: DA-70166; USB (Type A connector) to RS-232 (Serial, 9-pin, D-sub male connector), 2 m cable, USB 2.0 standard Producer FTDI, PN: UT232R-200. This converter can be ordered from DigiKey (www.digikey.com), PN: 768-1084-ND, or Mouser (www.mouser.com), PN: 895-UT232R-200, or Farnell (www.farnell.com), PN: 2352013.
For current prices and availability, get in touch with our Customer Service Department | Technical Support Team directly.
The ACOM 600S units with a Serial Number greater than 170105 can be used with the ACOM 04AT or 06AT antenna tuners without problem.
The amplifiers with smaller Serial Numbers (mainly produced before 2017) must be upgraded in the factory to work with our antenna tuners.
Many customers asked us:
What is the LDMOS transistor warranty used in ACOM power amplifiers?
The answer is easy, but first, please read these statements:
NXP Semiconductors | LDMOS transistors producer | www.nxp.com
" ... NXP makes no warranty, representation, or guarantee regarding the suitability of its products for any particular purpose, nor does NXP assume any liability arising out of the application or use of any product or circuit, and specifically disclaims any and all liability, including without limitation consequential or incidental damages. "Typical" parameters that may be provided in NXP data sheets and/or specifications can and do vary in different applications, and actual performance may vary over time. ...".
" ... (c.) Time Period. Except as provided in subsections (d) and (e) below, Products are warranted for a period of one (1) year from date of delivery to Buyer. ...".
AMPLEON | LDMOS transistors producer | www.ampleon.com
" ... Seller warrants that under normal use the Products (excluding any Excluded Products) shall, at the time of delivery to Buyer and for a period of twelve (12) months thereafter (or such other period as may be agreed upon in writing by the parties), be free from defects in material or workmanship and shall substantially conform to Seller’s specifications for such Products, or such other specifications as Seller has agreed to in writing, as applicable. ...".
As you are convinced by the quotes above, ACOM offers the longest possible guarantee on the market for its solid-state amplifiers:
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